Privacy Policy

Last updated: January 2025

Introduction

At ZECTA Pvt Ltd, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our MEP services.

Information We Collect

Personal Information

We may collect personal information that you provide to us, including but not limited to:

  • Name and contact information (email address, phone number)
  • Company name and business address
  • Project specifications and requirements
  • Professional credentials and licenses
  • Payment information (processed securely through third-party services)

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser information
  • Device information and operating system
  • Usage data and website analytics
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Provide MEP design, installation, and consultancy services
  • Process your project inquiries and service requests
  • Communicate with you about ongoing projects
  • Improve our services and website functionality
  • Send project updates and service information
  • Comply with legal and regulatory requirements
  • Protect against fraudulent or illegal activity

Information Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party contractors and vendors who assist with MEP services
  • Business Partners: Engineering firms and consultants (with your consent)
  • Legal Requirements: When required by Maldivian law or to protect our rights
  • Regulatory Bodies: For compliance with building codes and safety standards

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information and project data. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Withdraw consent (where applicable)
  • Request a copy of your project data

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings, but disabling cookies may affect website functionality.

Project Data and Confidentiality

All MEP design specifications, project plans, and technical data shared with ZECTA are treated as confidential. We maintain strict confidentiality protocols and do not share project-specific information without your explicit consent, except as required for project execution or legal compliance.

Data Retention

We retain your personal information and project data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project documentation may be retained longer to meet regulatory and warranty requirements.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us: